IT environments have grown exponentially and overly complex and heterogeneous amidst mounting compliance measures. In the changing market and business ecosystem, a flexible, scalable, secure and responsive infrastructure is a top priority for enterprises.
Outsourcing Infrastructure Management to a reliable and proven technology partner can drive enterprise efficiency, cost effectiveness, and compliance control. Gem Techsoft extends a complete, end-to-end spectrum of services that leverages next-generation platforms such as cloud computing and virtualization. Our Infrastructure Management and outsourcing services help customers reduce costs, accelerate time-to-market, enhance operational inefficiencies and simplify IT management.
We have a robust set of service offerings managed by a comprehensive enterprise management framework and made available through a flexible engagement model. Our ITIL/ITSM compliant processes, investments in talent tool and management platforms, and global footprint enable high quality, secure delivery on a 24 x 7 basis. Gain competitive advantage with comprehensive Infrastructure Management Services
IT Service Desk– Offered onsite or offsite, Gem Techsoft offers 24x7x365 availability and provides complete ticket management based on SLA contracts. Our focus is on service improvement and cost reduction over time
End-User Support– Fully managed deskside support that covers your entire technology environment from remote deskside support, patch management, to software distribution and provisioning
Enterprise System and Network Management– Complete infrastructure and application monitoring to support your IT enterprise by engineering a holistic approach for networks, systems, storage, applications, and security
Data Center Consolidation– Consolidation and upgrade of legacy infrastructure and its integration with newer technologies such as cloud, mobile and web services can not only reduce your capital expenses but also operational expenses through automation. Gem Techsoft provides a broad data center solution and optimizes our resources to drive operating efficiencies. In addition, virtualization helps you reduce capital expenses through server consolidation and improve operating expenses through automation, while minimizing lost revenue by reducing both planned and unplanned downtime
Database Services– Comprehensive and proactive support for all your database management needs including design, capacity planning, installation, upgrades and recovery.
Project Management and Governance – With certified professionals and proven methodologies, Gem Techsoft is capable of overseeing projects and meeting the customer’s needs throughout complex engagements.
Cloud Hosting– As an Amazon Channel Re-seller, we are equipped with resources, experience, and certifications to help you migrate your infrastructure to the cloud. Our Application Hosting Management Services offer a secure, flexible and cost-effective process to monitor and manage your applications and data on-demand.
Get more than what you think from Gem Techsoft IT Infrastructure Management and Outsourcing Solutions
We are the partner of choice for some of the most recognized organizations across the globe. As a trusted partner, we’ve helped customers design, build, migrate and manage their infrastructure outsourcing needs to create agile, secure and highly available environments to support their growth objectives. Partner with Gem Techsoft and take advantage of the latest technologies and platforms. We’ll provide transparency of our performance ensuring you are optimizing your full investment.